Can I use an app I purchased on more than one device?

Yes, as long as you use the same account (either apple or google user), you can download the app and unlock it on any of your devices.

Having problem to unlock a game or purchase in-app-product?

Please note that in our kids apps, all purchases are locked behind a parental gate. In order to purchase an item, you need to press the OK button on the purchase popup for 3 seconds to proceed to store. once validating the purchase on store, you will receive a message saying that the product has been successfully purchased.

How to unlock a previously purchase in-app-purchase?

• First, make sure you are logged into the same iTunes account.
• Launch the app
• Click on one of the locked areas.
• On the purchase popup press the “Restore” button for 3 seconds to reqest the data from the store.
• Game should be unlocked.

Having problem with sound?

If the app produces no sound or background music please check the following:

I am a teacher or school administrator and need TiltanGames Academy access for all of my students. What can I do?

We are able to offer large discounts for schools and districts that need hundreds or thousands of students to access the Dino Academy. Contact us at schools@tiltangames.com to learn more.

How do I cancel my subscription??

• If you purchase through the app store, you can cancel your subscription from your profile area on the app store app on your device.
• If you purchased through our website, you can cancel your subscription through Profile -> Settings on this website.

If I cancel, will I get a refund

Once you cancel your membership you will not be charged again, and will maintain access to the app and website until the end of your subscription period. We cannot offer a refund or prorate the time left in your subscription. We advise taking advantage of the trial period we offer.